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Get in Touch

Questions about our routes, custom itineraries, or anything else? We're here to help plan your Australian adventure

Contact Information

Our travel specialists are available to answer your questions and help you find the perfect Australian journey. Reach out through any of the channels below.

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Office Address

42 Explorer Way
Sydney, NSW 2000
Australia

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Email

[email protected]

We aim to respond within 24 hours

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Office Hours

Monday - Friday: 9:00 AM - 6:00 PM AEST
Saturday: 10:00 AM - 4:00 PM AEST
Sunday: Closed

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International Inquiries

We welcome travellers from around the world. All routes can be customised to meet international arrival schedules.

Ready to Start Planning?

For route bookings and detailed inquiries, use our online form to tell us about your travel dreams.

Go to Booking Form

Quick Responses

Booking Inquiries

24-48 hour response time with personalised route recommendations

General Questions

Same-day response during business hours

Emergency Support

24/7 line available for current travellers

Before You Contact Us

You might find your answer in our frequently asked questions

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Booking Changes

Modifications to existing bookings can be made up to 30 days before departure. Earlier changes have more flexibility for accommodation swaps.

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Payment Options

We accept major credit cards, bank transfers, and offer payment plans for bookings made 90+ days in advance.

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Group Bookings

Groups of 6 or more receive special consideration. Private departures available for groups of 8+.

Disclaimer: Response times are estimates based on typical business periods and may vary during peak seasons. Our office observes Australian public holidays. For travellers currently on tour, emergency contact information is provided in your travel documents.